top of page

a digital + design agency 

a digital + design agency 

MAINTENANCE REQUEST

Are you an existing client with a minor web updates requiring immediate turn-around?
Use our handy maintenance request form to send us your needed web updates easily.

Contact Form

INSTRUCTIONS FOR SUBMITTING YOUR MAINTENANCE REQUEST:

 

Please be as specific as possible with your request. List the page(s) to be worked on and detail the updates per page. Include the individual Web addresses of each page, if possible.



Please be sure to complete the form in its entirety, including company information, requested completion date, your web URL, and the details of your issue.

Please Note: the standard turn around time for a maintenance request is 3 business days. If this requires completion within a shorter timeframe, please contact your account lead and note the rush rates below.


All current, web maintenance requests using the standard turn-around time can be deducted from your pre-paid/allocated monthly maintenance hours.

 

A credit card must be on file to approve and begin any work. If you are a current client with an existing maintenance plan, no credit card is required. Otherwise, please submit all credit card details for assignment in queue. Your card will be validated with a $1 charge prior to ticket assignment. Once the project is complete, you will then be charged the project cost. 

 

Once a ticket is open, all work including consultation performed is billed in 15 minute increments. Our development fee is $225 per hour. 

 

Our RUSH rates for web maintenance requests are as follows:

*  EXPRESS - (2 Business Days) - +$35 p/hour fee

 EMERGENCY - (1 Business Day) - +$50 p/hr fee

*  DO THIS NOW - (Same Day) - +$75 p/hr fee

8. If there are files you will need to submit to complete these maintenance updates, please send them to: development@studiobrandcollective.com

Your details were sent successfully!

By submitting this form, you agree to the terms and conditions of the work completed by Studio Brand Collective. You also hereby provide Studio Brand Collective with authorization to charge the credit card provided with $1 as a means of validation. Per the terms of service, all work completed is billed to the client at the full cost stated above unless client is a pre-paid maintenance client. Client also agrees to compensate Studio Brand Collective for all services rendered based on development ticket submission.

READY TO START A CAMPAIGN

Looking for a place to start your next campaign? Look no further. We’re a full-service digital and design agency specializing in marketing for emerging and established businesses. Our strategic and creative services increase business revenue by connecting with customers in the digital world, including social media advertising, print ads, website design and development, search engine optimization, video marketing, and email marketing campaigns. Our focus is on the entire customer journey, from awareness to purchase and beyond, to ensure your brand continues to resonate with your audience even after the initial engagement.

If you’re ready to get your campaign started, click the “Get Started” button below. But if you’re unsure about how we can add value, we’d still love to talk to you. Simply click the “Contact Us” button, and we’ll respond within 24 hours.

CONTACT US

PH: (866) 729-4164

FOLLOW US

  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey LinkedIn Icon
  • Grey Instagram Icon
social media marketing agency

QUICK LINKS

Brand Marketing Agency Awards
Digital Marketing Agency Awards
Digital Marketing Houston awards
Award-wining marketing agency
Digital Marketing Awards
Award wining marketing team

Copyright © 2023. All Rights Reserved. Designed by Studio Brand Collective

bottom of page