a digital + design agency 

a digital + design agency 

MAINTENANCE REQUEST

Are you an existing client with a minor web updates requiring immediate turn-around?

Use our handy maintenance request form to send us your needed web updates easily.

 

INSTRUCTIONS FOR SUBMITTING YOUR MAINTENANCE REQUEST:

 

1. Please be as specific as possible with your request. List the page(s) to be worked on and detail the updates per page. Include the individual Web addresses of each page, if possible.



2. Please be sure to complete the form in its entirety, including company information, requested completion date, your web URL, and the details of your issue.

3. Please note that the standard turn around time for a maintenance request is 3 business days. If this requires completion within a shorter timeframe, please contact your account lead and note the rush rates below..


4. All current, web maintenance requests using the standard turn-around time can be deducted from your pre-paid/allocated monthly maintenance hours.

 

5. Our RUSH rates for web maintenance requests are as follows:

*  EXPRESS - (2 Business Days) - +$35 p/hour fee

 EMERGENCY - (1 Business Day) - +$50 p/hr fee

*  DO THIS NOW - (Same Day) - +$75 p/hr fee

6. If there are files you will need to submit to complete these maintenance updates, please send them to: development@studiobrandcollective.com

 

2855 Mangum Rd.

Ste 430

Houston, TX 77092

 

Satellite Office: (By Appointment Only)
18100 Mack Ave.,Suite #005 
Grosse Pointe, MI 48230   |  
(248) 905-1328

No! We "DON'T live in the Pink House

Anymore - We've Moved!!

Here's How You Can Reach Us!

 

hello@studiobrandcollective.com 
www.studiobrandcollective.com

 

ph 1: (713) 863-1141

ph 2: (832) 350-8458

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Copyright © 2018. All Rights Reserved. Designed by Studio Brand Collective